Kia and CDJRF of Fort Myers

Internet Sales Support Admin

Fort Myers, FL - Full Time

Kia and CDJR of Fort Myers, South Florida’s premier auto dealers, are looking for motivated professionals interested in a long-term career, not just a job. Due to high growth and demand we have a limited number of positions available.
If you're currently employed but are feeling undervalued or unhappy at your current place of employment, you should consider Kia and CDJR of Fort Myers. We offer the best compensation package in all of South Florida, an extremely competitive pay plan, health insurance, and retirement benefits!
We are looking for a motivated Business Development Center Sales Coordinator to join our growing company. Here, you'll find the opportunities, resources, and support you need to grow and develop professionally. The individual in this role will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls).

Internet Sales Support Administrator Duties and Responsibilities
  • Answer all incoming phone calls according to scripts and schedule appointments for appropriate departments.
  • Create folder and gather all information needed for the customer (i.e. VDP page and highlight all important information).
  • Log all customers into the CRM tool detail notes (Price, trade, promotional offers, test drive.
  • Follow internet Checklist and CRM process.
  • Update Daily scheduled appointments, Shows & Sold on Google Drive & Board Tab.
  • Follow up with internet sales checklist department to determine if appointment was kept and the outcome.
  • Schedule future contact as needed or “lost sale” if no future process is needed.
  • Reschedule no show customer appointments. Follow up with Unsold Customer
  • Purify and update customer changes in CRM database.
  • Generate e-mails and text messages according to contact guidelines.
  • Forward any customer concerns to appropriate Department manager and follow up.
  • Other duties as assigned by management.
Business Development Center Sales Coordinator Requirements and Qualifications
  • High school diploma or equivalent
  • The ideal Automotive Internet Sales Support Representative consistently displays a positive attitude.
  • Able to work in a team environment and learns quickly.
  • Schedule MUST be flexible.
  • Prior experience in a internet sales call center is preferred.
  • Qualified candidates must possess basic phone and computer skills.
  • Ability to lift 25lbs unassisted.

Job Type: Full-time

Full-time benefits offered:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits
  • Employee discounts
Kia and CDJR of Fort Myers is an equal opportunity employer and a drug-free workplace.
 
Apply: Internet Sales Support Admin
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Who referred you to this position? Enter their first and last name here.
Do you have a valid driver’s license?*
What’s your citizenship / employment eligibility?*
What’s your highest level of education completed?*
College or University
GPA*
Are you 18 years of age or older?*
What languages do you speak fluently?
Desired salary*
Earliest start date?*
Have you ever been convicted of a felony?*
If “Yes”, you have been convicted of a felony, please explain the circumstances around the conviction:
References: Please enter names and contact information:*
What prompted you to apply to this dealership?*
Have you done any research on the company? What did you find?*
What contribution do you believe you will make here?*
List 3 short-term goals (3 to 18 months) and how you intend to accomplish them.*
List 2 long-term goals (18 month to 5 years) and how you intend to accomplish them.*
What was a major obstacle that you were able to overcome in the past year?*
List your greatest weakness and your plan to overcome it.*
How would your best friend describe you?*
What motivates you?*
Are there any days or times when you are unavailable for work?
If yes, list those days/times and explain.
Be aware that due to the industry and nature of the position to which you are applying, full flexibility is necessary.*
Upload a picture of your valid drivers' license or state issued ID.*
List your most recent Employer (company name) and dates of employment.*
What was/is your title and responsibilities?*
Why did you leave, or why are you looking to leave?*
What did/do you like most about the job?*
What did/do you like least about the job?*
What was your STARTING and FINAL pay/compensation?*
You may upload any additional documents relevant to this application.
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Human Check*